We collect and publish real feedback from owners who have used our vetted specialist network — including satisfaction rates, repair decisions, and what happened 3–6 months after replacement.
We don't just publish advice — we track what actually happens. Through post‑replacement surveys and follow‑up calls, we collect real outcomes from owners who have used our vetted specialists. We share the results openly, including satisfaction rates, common issues, and the decision‑making behind repair vs replace.
All data is anonymised, verified, and presented with source tags. Full methodology on this page.
They are real, documented results from owners who have used our network — not anonymised forum posts or unverifiable testimonials.
Every outcome we publish comes from one of three sources:
We then aggregate and anonymise this data, and we publish it in case studies, data reports, and summary tables. All numbers are tagged with their source (e.g., [EM-SURVEY], [EM-INTERVIEW]) so you can verify their origin.
Our data verification page explains how we ensure accuracy, and any corrections are logged in our corrections log.
We are transparent about our methodology — because trust is earned, not assumed.
Our process for collecting and verifying owner outcomes includes:
[EM-SURVEY] for direct survey responses, [EM-INTERVIEW] for follow‑up calls, and [EM-VERIFIED] for our own internal tracking of enquiry volumes.We also cross‑check our survey findings against specialist performance metrics (warranty claims, complaint history) to ensure consistency. Our full methodology is published separately.
The numbers speak for themselves — but we always include the context.
Among the 100+ owners who responded to our surveys, here are the headline figures [EM-SURVEY]:
We also break down satisfaction by engine type. For example, owners of 306DT and 204DTD engines reported slightly higher satisfaction (94%) than those with older TD5 units (88%), reflecting the greater availability of reconditioned parts for newer engines.
These figures are updated as we collect more data. Our RR Sport SDV6 value threshold study is one example of how we analyse decision‑making in detail.
We don't just track outcomes — we track the decision‑making process that led to them.
From our survey data, we can see how owners arrived at their decision:
We also track what owners did with their old engines — 40% were scrapped or sold for parts, 35% were rebuilt by the specialist, and 25% were retained for future use or sold online.
Our Freelander engine replacement economics page and 306DT write‑off analysis provide deeper dives into these decisions.
We publish detailed case studies that walk through a specific owner's experience, from diagnosis to long‑term outcome.
These are not fictionalised testimonials — they are aggregated from real survey responses and follow‑up interviews, with all personal identifiers removed. Our case studies include:
Each case study includes the decision‑making process, the cost breakdown, the specialist feedback, and the 3‑month outcome. They are designed to help you see what might happen if you were in a similar position.
All case studies are tagged [EM-SURVEY] and [EM-INTERVIEW] where applicable.
We don't hide the bad outcomes. They are often the most educational.
Of the 100+ owners we surveyed, 8% reported an issue within the first 3 months. The most common problems were:
In each case, the issue was resolved under warranty, and the owner was satisfied with the resolution process. We also tracked whether the specialist had a clear warranty claims process — those who did resolved issues within 48 hours on average.
We also note that 3% of owners experienced a major failure (e.g., a second crankshaft bearing failure) that required the specialist to replace the unit again — fully covered under warranty. We publish these cases as well, because they highlight the importance of a robust warranty.
Our warranty standards are designed to protect against these scenarios, and our case studies often mention how the warranty process worked in practice.
The data shows that engine replacement, when done right, is a viable option for many Land Rover owners.
Our case studies and data reports are here to help you make that decision. Start with our Engine Failure Index or browse our case studies to see what others have done.
We send surveys only to owners who have used a specialist from our network and who have confirmed their identity. We also cross‑check responses against specialist records and follow up with phone interviews for a random sample.
We do not publish raw individual responses to protect owner privacy. However, we publish aggregated data and anonymised case studies that show the full decision‑making process and outcomes.
Yes. We publish both positive and negative outcomes, including issues that arose and how they were resolved. We believe transparency builds trust.
We update our survey data quarterly, and we refresh our case studies and data reports annually or whenever significant new data becomes available. All pages carry a dateModified in the schema.
Real Data — Based on actual owner surveys, not anecdote.
Transparent Methodology — How we collect and verify is published.
Balanced View — We share the good and the bad outcomes.
Helps You Decide — Use our data to make an informed choice.
Start with our engine failure index or browse our case studies.
VIEW THE DATA READ CASE STUDIES →